City Index Reviews and Terms
These regulating bodies are the Financial Conduct Authority (FCA), the Australian Securities and Investments Commission (ASIC), and the Monetary Authority of Singapore (MAS). City Index is also regulated to trade in the United Arab Emirates under their FCA license. Even particular City Index features are unavailable in , most of the educational resources are free to use. Traders will also find comprehensive market information, including a detailed analysis from Reuters. After completing this information, traders may have to submit additional information to verify their identity. There is no minimum deposit to open a real trading account, although City Index recommends $/£/€100 to get started.
Customer Service
The MetaTrader MT4 platform is the cornerstone of City Index’s automated trading offering. It’s hard to find faults in one of the world’s most popular trading platforms which has been offering systematic traders everything they need for many years. One thing though that does let them down is City Index’s economic calendar, it’s terrible. In fact, most brokers, even IG just have a bog standard list of upcoming earnings and economic announcements. But I think you need more from a trading platform these days, especially as when logged into the desktop platform the format is all off. One broker that has absolutely nailed their economic calendar is ThinkMarkets.
Sometimes I can find the desktop version to be a bit clunky, but the app is really slick, and clearly in our mobile-first world, where all the recent development has been focused. City Index offers some of the best trading tools and analysis to help traders perform better. Their unique post-trade analytics and voice brokerage service make it an excellent choice for large and frequent traders. City Index’s spread start at 0.5 for EUR/USD pairs, and you can trade major indices with spreads starting from 0.3 points. Commissions on shares are 0.08% for local shares (US shares start from 1.5 cents per share for SG, 2 cents per share for AU), and you can trade spot gold and US crude with spreads from 0.5 and 1.5 points, respectively. The City Index range of markets includes the ability to trade up to 13,500 global markets, including commodities, forex, share CFDs, indices and more.
Popular Forex Broker Reviews
- It’s a great way to see how markets have moved against previous numbers.
- Demo – Whatever your customer profile and investing aims there is always some benefit to be gained by starting off with a Demo account.
- City Index is a well-regarded CFD and forex broker which has been operating for 40 years.
- Though City Index’s pricing might not lead the industry, its solid platform suite, wide range of tradeable markets, and exceptional proprietary mobile app will attract traders of all experience levels.
- Additionally, the broker offers negative balance protection, ensuring that clients cannot lose more than their initial deposit.
- The MT4 demo account also comes with 10,000 demo credits, along with access to the forex market.
The platform also integrates seamlessly with various educational resources, helping users to enhance their trading knowledge directly from their trading environment. Additionally, the web platform includes advanced risk management tools, including stop-loss orders and take-profit orders, to help traders manage their positions effectively. Yes, for forex traders who want a bit of added value rather than just a click-and-trade account, they also offer free Forex trading signals.
Forex Trading
We will make sure your customer representative Andre receives your kind feedback. The support https://traderoom.info/city-index-forex-broker/ team are always very helpful.My particular problem happened at the end of the day and therefore I could not record two closures. The matter was resolved following an update requirement for the OP System for my computer.
At ForexBrokers.com, our reviews of online forex brokers and their products and services are based on our collected data as well as the observations and qualified opinions of our expert researchers. Each year we publish tens of thousands of words of research on the top forex brokers and monitor dozens of international regulator agencies (read more about how we calculate Trust Score here). Backed by StoneX Group, City Index is a trusted brand known for its versatile trading platforms, excellent mobile app, diverse market research, and extensive range of tradeable markets. We are glad to hear that you had such a positive experience with one of our onboarding specialists.
Valuable features such as Performance Analytics and TradingView can be accessed whilst you are on the go and the desktop and mobile accounts are linked so that traders can open and close the same trade on both devices. This review by BrokerChooser highlights some of the most attractive features of City Index and also how it has traditionally been viewed as applying above average fees on stock trades. That is something the broker is trying to address by introducing a new tariff on CFD trades in Australian stocks with commissions capped at 0.08% of the trade value with a minimum charge of $5.
Traders can contact City Index customer service by phone, email, or live chat. The FAQs section of the brokers site is well thought out and works through commonly raised issues. There are sections on how to open accounts, manage leverage and margin, and how to use the trading platforms.
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These tools include a Trading Academy with courses, lessons, and a glossary. More experienced traders will also benefit from their fast execution speeds, exclusive trading tools and analytical features. In fairness a global issue today but for sure you can guarantee City Index always affected. I’m locked out of my account and can’t get hold of the company. A poorly run organisation with no interest serving their customers.
Withdrawal methods are similar to those for deposits, with funds typically being processed within 1-3 business days. City Index does not charge withdrawal fees, although third-party payment providers may charge their own fees. The broker aims to make the withdrawal process as seamless as possible, with transparent processing times.
Back then when I was a derivatives broker at MF Global, City Index used to hedge their CFD business through us so I could see they always had a fairly sophisticated client base. But over the years, as traders and investors have become more educated and akin to taking more risk, City Index now takes on more and more private clients. We hope to be able to learn more about the issues you have been experience. To reach support for additional assistance, please contact support by phone, live chat, or email As we are authorizsed and regulated by the Financial Conduct Authority (FCA), we take our reputation in being a trusted and unique broker seriously.
